Who We Are

Our website address is: https://creekeng.com.

Creek Engineering, Inc. Messaging and Disclosures Statement

Last Updated: April 3, 2025

Personal Data and other information in connection with our services may be disclosed, including text messaging and phone communications.

Third Parties Supporting Our Messaging Services

We may share your Personal Data with trusted third parties who help us deliver text messaging services. These include platform providers, phone companies, and vendors assisting with message delivery. However, we will not share your opt-in consent for SMS short code campaigns with any third party for purposes unrelated to supporting that campaign.

Disclosures to Affiliates

We may share your Personal Data with our affiliates or subsidiaries. If we do, their use and disclosure of your data will follow this Privacy Policy.

Phone Call Recordings

We may record phone calls with your prior notice for quality assurance and training purposes. These recordings are stored securely and only accessed by authorized personnel. If you prefer not to be recorded, please let us know during the call, and we’ll do our best to accommodate your request where possible.

Important Note on SMS Opt-In Data

Your text messaging opt-in data and consent will not be shared with any third parties, except as required to provide the messaging service you’ve requested.

Creek Engineering, Inc. Privacy Policy

Last Updated: April 3, 2025

At Creek Engineering, Inc., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your Personal Data when you interact with us, whether through our services, website, text messaging, or phone calls.

1 – Information We Collect

We may collect the following types of Personal Data:

  • Name, phone number, and contact details you provide.
  • Text messaging opt-in status and preferences.
  • Audio recordings of phone calls (with your prior notice).
  • Information submitted via our website or customer interactions.

We collect this data when you contact us, sign up for text updates, engage in phone calls, or use our services.

2 – How We Use Your Information

We use your Personal Data to:

  • Provide and improve our engineering services.
  • Respond to your inquiries or requests.
  • Send you updates or notifications via text (if you’ve opted in).
  • Monitor and enhance customer support through call recordings.

3 – How We Share Your Information

Our policy explains how we may disclose your Personal Data and other information in connection with our services, including text messaging and phone communications.

Third Parties Supporting Our Messaging Services

We may share your Personal Data with trusted third parties who help us deliver text messaging services. These include platform providers, phone companies, and vendors assisting with message delivery. However, we will not share your opt-in consent for SMS short code campaigns with any third party for purposes unrelated to supporting that campaign.

Disclosures to Affiliates

We may share your Personal Data with our affiliates or subsidiaries. If we do, their use and disclosure of your data will follow this Privacy Policy.

Phone Call Recordings

We may record phone calls with your prior notice for quality assurance and training purposes. These recordings are stored securely and only accessed by authorized personnel. If you prefer not to be recorded, please let us know during the call, and we’ll do our best to accommodate your request where possible.

Legal Requirements

We may disclose your data if required by law, to comply with legal processes, or to protect the rights, property, or safety of Creek Engineering, Inc., our customers, or the public.

Important Note on SMS Opt-In Data

Your text messaging opt-in data and consent will not be shared with any third parties, except as required to provide the messaging service you’ve requested.

  1. Your Choices
  • Text Messaging: You can opt out of receiving texts at any time by replying “STOP” to any message.
  • Call Recordings: If you don’t want a call recorded, let us know at the start of the call, and we’ll try to honor your request where feasible.
  • Contact Preferences: Reach out to us (see below) to update your communication preferences.
  1. Data Security
    We take reasonable steps to protect your Personal Data, such as using encryption, secure storage, and limiting access to authorized personnel only. However, no system is 100% secure, and we cannot guarantee absolute security.
  2. Contact Us
    If you have questions about this Privacy Policy or how we handle your data, please contact us at:
  • Email: info@creekeng.com      
  • Phone: 941-624-6425
  • Address: Creek Engineering, Inc., 1720 El Jobean Rd #102, Port Charlotte, FL 33948